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If you have any question, please browse our other FAQs, or contact us directly.This article describes some known issues affecting Outlook 2011, Outlook 2016 and Outlook 2019 for Mac. If it continues to fail, contact your administrator or contact us directly: it is possible that ActiveSync is not enabled for your mailbox, or that you have reached the limit of devices that can be associated with it. (Ex: If it fails over wi-fi at the store where you are purchasing the device, switch to 3G or LTE). You may need to switch to your own wireless internet if fails while using a public wi-fi. Note: If you get a login error, please verify that your email address, password and server are entered correctly, and that you are connected to wi-fi, or your phone carrier’s wireless network.

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(optional) To adjust some basic settings, tap the Menu, followed by the Gear icon. (optional) To add another account, tap CONTINUE, otherwise, tap SKIP.ħ. Your account should now be added to Outlook for Android.Ħ. Tap the check mark in the top right-hand corner For webmail19, enter S19\your_email_address in the Domain\Username field.For webmail14, enter S14\your_email_address in the Domain\Username field.For webmail12, enter S12\your_email_address in the Domain\Username field.For webmail05, enter S05\your_email_address in the Domain\Username field.Ex: If your webmail address starts with webmail05, enter S05\your_email_address in the Domain\Username field: Use the info below to determine you server domain name. In the Domain\Username field, enter the server domain name\your_email_address. If you are unsure of your server name, contact your administrator. not the same as your webmail address), then enter your server name. If the Server field is blank, or contains an incorrect server name (i.e.

Turn on the Use Advanced Settings button.ĥ. Fill in the Password field and, if you wish, the Description field.

Uncheck any current accounts that Outlook for Android found on your deviceĤ.

If you are not using Outlook for other email accounts, you will brought to the Add Account screen. Note: Make sure that you select the Microsoft Outlook app, and not the native Android mail app.Ģ. Install and open the Outlook app on your Android phone or tablet. You must have an Exchange account and an Android mobile device How toġ. This guide explains how to add your Exchange account to Outlook for Android Prerequisite How to add your Exchange account to Outlook for Android Synopsis Solution home Microsoft Hosted Exchange | SharePoint | Skype for Business | Lync General How to add your Exchange account to Outlook for Android